Improving SLES Dilution for a Cosmetics Company
Sections:
A UAE-based global leader in the cosmetics industry, specialising in beauty care products such as hair colorants, fragrances, skincare, and beauty tools, approached us for assistance with improving their SLES (Sodium Lauryl Ether Sulfate) dilution process, which was not performing effectively in their production line.
They asked us to step in and help improve their SLES dilution by automating their system.
The Challenge
The client struggled to achieve a consistent dilution of SLES, which is a key ingredient in many personal care products. They originally sourced pre-diluted SLES from suppliers, but quality inconsistencies resulted in formula issues and product rejection.
The client reverted to using electric mixers and timers to dilute the product; however, this made the process very manual, resulting in a time-consuming and costly process.
SLES is typically diluted to around 27%, creating an ideal viscosity for easy pumping and handling. This lower viscosity not only enhances foaming performance but also helps minimise skin irritation, making it suitable for sensitive skin. Diluting SLES is also cost-effective, as it maintains product integrity while reducing overall usage.
The solution
Tapflo Gulf knew the perfect solution to solve the clients’ challenges, and worked with the client to implement a custom SLES mixing and dilution unit into their facility. This system enabled the manufacturer to purchase a 70% SLES concentrate and easily dilute it to the required 27% concentration themselves. This resulted in consistent quality and reduced reliance on external suppliers.

Benefits of a SLES Mixing & Dilution unit:
The SLES mixing and dilution unit comes with many benefits:
- Accuracy: Accurate dilution of SLES to a 27% concentration, ensuring consistency throughout the process.
- Efficiency: Automated processes minimise manual intervention, saving time and reducing the risk of human error.
- Stability: Adding a pH controller allows real-time monitoring and adjustment of pH levels, ensuring product stability and shelf life.
- Scalability: Mass production of diluted SLES allows the client to supply themselves and smaller external manufacturers who require diluted SLES.
The result
The integration of the Tapflo SLES mixing and dilution unit brought many benefits to the client, including:
- Time efficiency– The dilution process was completed in 30 minutes, producing 2700 kg per batch.
- Cost effectiveness– Costs associated with purchasing pre-diluted SLES are eliminated, and there is no longer product wastage.
- Autonomy – Full control over production schedules and reduced dependency on external suppliers.
- Space optimisation– Reduced storage space is needed for diluted SLES.
Conclusion
By implementing the custom Tapflo Mixing, Dilution & Blending System, our client could effectively dilute the SLES in-house, saving them time, effort and money. The improvement in consistency and quality enabled them to continue being a global leader in the cosmetics industry, and to maintain a long partnership with Tapflo Pumps.
Are you looking for a custom solution for your facility? Contact our expert sales team today to discuss your needs